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Billing Terms and Conditions

Last Update: 05/22/2024

Thank you for choosing HVAC Arctic for your heating, ventilation, and air conditioning needs. We are committed to providing you with high-quality products and excellent customer service.

Please take a moment to review our payment policy, which outlines the terms and conditions for making purchases on our online store.

  1. Accepted Payment Methods: We accept the following forms of payment:

    • Credit/Debit Cards (Visa, MasterCard, Diners Club, Discover)
    • Apple Pay
    • Meta
    • Google Pay

  2. Please Note: ELO & Union pay at checkout refer to & fall under Discover as subsidiary payment gateways while JCB is the default payment option via credit card for Shopify Payments.

  3. Currency: All transactions are processed in United States Dollars (USD).

  4. Tax Calculation: Tax will be calculated during the checkout process based on your shipping address and local tax regulations.

  5. Order Confirmation: Upon successful payment, you will receive an order confirmation email to the address provided during the checkout process. This email will include details of your order, including the items purchased, quantities, and total amount paid.

  6. Payment Security: We take the security of your payment information seriously. All transactions are processed using secure and encrypted connections to protect your sensitive data.

  7. Payment Authorization: By completing a purchase on our website, you authorize HVAC Arctic to charge the total amount of your order to the selected payment method.

  8. Payment Issues: If there are any issues with processing your payment, please contact our support team at info@hvacarctic.com  for assistance.

  9. Refund and Return Policy: Please refer to our Refund and Return Policy for information on how refunds and returns are handled.

  10. Billing Inquiries: For any billing inquiries or discrepancies, please contact our support team at info@hvacarctic.com or call us at +1(816) 507-3205.

  11. Changes to Payment Policy: HVAC Arctic reserves the right to update or modify this payment policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or need further assistance regarding our payment policy, please do not hesitate to contact us at info@hvacarctic.com or call us at +1(816) 507-3205 .

Thank you for choosing HVAC Arctic. We look forward to serving you!